Grace Care 24/7 LTD

Where Care Meets
Comforts 24/7

regilation office icon landing page
Carer supporting an older woman at home in East Sussex
★★★★★
Care built around one personLocal, flexible support designed around familiar routines.
Home care
across
East Sussex
Home care in East Sussex

Home Care in East Sussex, Arranged Around You

Grace Care 24/7 provides home care in East Sussex for older adults and anyone who needs support to stay living safely and independently in their own home. We are based in Eastbourne and cover the coast and the Weald, from Brighton across to Hastings.

Support can be half an hour a week or a live-in carer around the clock. Whatever the level, it is built around one person's routine rather than a standard package.

Visiting & domiciliary careLive-in careLocal East Sussex team
Local Eastbourne officePeople nearby when plans need to change
CQC registeredRegulated personal care in people's homes
✓
Vetted carersEnhanced DBS, references and induction training
£
Clear pricingWritten rates before care starts
Grace Care 24/7 carer and client together at home
Flexible carefrom short visits to round-the-clock live-in support
What we do

Stay at home, with support that changes when life changes.

Most people would rather stay in their own home. The familiar chair, the garden, the neighbour who calls in, the route to the shops you could walk with your eyes shut — these are not trivial, and they are usually the first things lost in a move to residential care.

Care at home protects them. It also flexes. Someone recovering from a fall might need daily visits for six weeks and nothing after. Someone living with dementia might start with company two mornings a week and gradually need more. We would rather revise a plan five times than leave anyone on support that no longer fits.

✓Care shaped around the person's routine and preferences
✓Support can increase, reduce or change as needs change
✓Home-based care helps preserve independence and familiarity
See how care starts
Our care services

The right level of support, from a short visit to 24-hour care.

Our services are planned around what the person actually needs at home, with care delivered respectfully and without rushing.

Home carer arriving for a scheduled visit
01

Visiting & Domiciliary Care

Planned visits from thirty minutes upwards. Help with getting up and dressed, meals, medication prompts, housework, shopping and settling safely in the evening.

Live-in carer preparing a meal for a client
02

Live-in Care

A carer lives in the home, providing one-to-one support day and night. Often the alternative to a care home that families did not know was available.

Carer providing respectful personal support at home
03

Personal Care

Washing, bathing, dressing, grooming, toileting and continence support, delivered with dignity and without rushing.

Care worker providing night-time reassurance
04

Overnight Care

Sleeping or waking night support for people who wake disorientated, are at risk of falls, or feel anxious alone.

Professional carer providing respite support at home
05

Respite Care

Cover so a family carer can rest, work, travel or recover, with dependable support in place at home.

Carer supporting an older client with specialist care needs
06

Specialist Conditions Care

Dementia, Parkinson's, stroke recovery, physical disabilities, palliative support and hospital-to-home care.

Where we work

Home care across East Sussex and into Brighton & Hove.

We support people across the coast and surrounding towns, with a local office in Eastbourne.

We also cover Willingdon, Pevensey Bay, East Dean, Friston, Lewes and the surrounding villages.

Care assessment taking place in a client's home
How care starts

Clear steps, written plans and no-pressure conversations.

How care starts

A straightforward care journey.

1

A conversation

Phone or email. Tell us what has changed and what is worrying you. No obligation, no pressure, no sales call afterwards.

2

A home visit

We come out at a time that suits you and look at the practical realities — the house, medication, mobility, routines, and what the person actually wants.

3

A written care plan

What will happen, when, who will do it and what it costs, in writing before anything begins.

4

Care begins, and gets reviewed

Needs change. Plans should change with them.

Why families choose Grace Care 24/7

Local care, familiar faces and fewer surprises.

The practical details matter just as much as the care itself: who turns up, what it costs, and how quickly someone can respond when circumstances change.

01

We are local

Our office is on Gildredge Road in Eastbourne, not in a call centre elsewhere in the country. When something changes at short notice, there are people nearby who can respond.

02

Small consistent teams

We work to a small team per client rather than sending whoever is free. You should recognise everyone who comes through your door.

03

Clear pricing

Written hourly and weekly rates before care starts. No joining fees and no hidden charges.

04

Regulated

Grace Care 24/7 is registered with the Care Quality Commission to provide personal care in people's homes.

05

Vetted carers

Enhanced DBS checks, verified references and induction training aligned to the Care Certificate before anyone works unsupervised.

✓

Care that keeps adapting

Plans are reviewed as mobility, routines, health needs and family circumstances change.

What families tell us

Care that feels kind, respectful and dependable.

Feedback from people and families highlights kind, respectful support and the reassurance of being cared for at home.

★★★★★
Kind, caring and conscientious support for a brother receiving care at home.
Sister of client
★★★★★
Grateful for the team’s expertise, positive impact and support during a difficult time.
Sue
★★★★★
Her mother feels safe and comfortable at home, giving the family welcome peace of mind.
Client's daughter
★★★★★
Punctual, respectful carers who bring warmth and brightness to the day.
BT, client
Common questions

Practical answers before you make a decision.

If your situation is urgent or unusual, call us and we can talk through it directly.

How much does home care cost?

It depends on how many hours you need, the time of day and whether you need visiting or live-in support. We provide written rates before care begins. Call 01323 382414 for current pricing.

What is the difference between home care and domiciliary care?

Nothing. Domiciliary care is the formal term used by the CQC and local authorities for regulated care delivered in a person's own home. Home care and care at home mean the same thing.

How quickly can care start?

In urgent situations, such as a hospital discharge, care can often begin within a day or two subject to availability.

Do you cover my area?

We cover Eastbourne, Brighton & Hove, Hastings, Bexhill, Seaford, Peacehaven, Polegate, Hailsham and the surrounding towns and villages. Call with an address and we will confirm straight away.

Can I arrange care for a relative who lives in East Sussex while I live elsewhere?

Yes, and we do this often. Family can join the assessment by phone or video, and with the client's consent we keep relatives updated when things change.

Speak with our local care team

Not sure which kind of home care is right?

A friendly, no-pressure conversation can help clarify the options, explain current availability and identify the next sensible step for your family.

Carer having a reassuring conversation with an older person at home

Contact us

Send us your details in the form and a member of our team will call you as soon as possible.